Labels Direct, Inc. Remains Open for Business and Deemed Essential Critical Workforce
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Customer Service: 1.800.458.5110

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"I first called Labels Direct
because of the outstanding
pricing on the products we
needed. The customer service has
been superb and I have never
had a bad experience."

Return Policy

At Labels Direct satisfaction is our main focus. We guarantee our products to be free of defects and will gladly replace any item found to be defective within 30 days of receipt or offer proper credit. As of September 11, 2017 all Made To Stock (MTS) items that are purchased in error are subject to a 30% restock fee that will be applied to the credit card used for the original purchase. Made To Order (MTO) or custom items are non-returnable unless Labels Direct is in error.

Returns will not be accepted after 30 days of the invoice date. Please contact a Labeling Specialist at (800) 458.5110 or complete the form below for an RMA (Return Material Authorization) number and return shipping instructions. Only after Labels Direct has received the product and completed our inspection will the customer be credited for the product returned, not the shipping costs. Returns that are received without an RMA number will be refused and returned to the customer. Returned merchandise must be in re-sellable condition, in its original packaging and in full case quantities only.

Please complete the form below and a Labeling Specialist will contact you to quickly resolve your issue and process your return. If you are already logged in to our store, the fields below should already be filled with your personal information. If you are not logged in already, or do not have an existing account with us, please be sure to fill in your contact information in the form below.

Initiate a Return

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Labels Direct, Inc.

664 Trade Center Blvd.
Chesterfield, MO 63005

Phone Support: 636-458-5156
Toll Free Support: 800-458-5110
Fax: 636-458-5693

Hours of Operation:

Monday – Friday
8:00am to 5:00pm CST